First of all the keystone of our business is the Coreserve Helpdesk, as a result the support team that ensure that every service is delivered. Due to this excellent customer service is our business. Also we operate to provide solutions for our clients, most noteworthy at a level that no one in the industry can achieve. As such the Coreserve’s Helpdesk is available 24 hours per day 7 days per week. Trained operators that are utilizing the latest IT technology. While providing a swift and personal response and arrange service coverage through our national branch network.
Coreserve operate a high-tech proprietary job tracking system that logs customer requirements, assigns jobs and completes jobs to ensure that charges are kept to a minimum. Breakdowns are always analyzed and reported to ensure that PPM schedules updated as necessary. As a result the equipment receives its own unique maintenance plan. Thus insuring your equiptment is running correctly.
As a Coreserve client you benefit from:
- 24 Hour Helpdesk.
- Priority response service.
- Client Login facility to monitor job progress and costs.
- Asset Registering and Asset Management.
- A customer-eccentric approach to providing solutions.
- Highly Trained Helpdesk Staff.
“What can we do for you today?”